The French-based supermarket chain, one of the world leaders in retailing, owns different formats of its retail store: hypermarkets, supermarkets, convenience store and online e-commerce. It provides its customers with various products ranging from food, non-food products, consumer goods, national brands and self-owned brands.
CipherLab RS50 was brought to this supermarket chain in one country of east Europe to manage in-store and back-end warehouses as the old mobile computers were slow in performance and high defect rate. Major priorities for this supermarket chain were to ensure the new solution would be easy to use, can greatly improve efficiency and comes with rugged design.
After investigating a number of mobile computers, CipherLab RS50 was selected as the preferred option because of its qualified performance, power efficiency and rugged design. RS50 utilizes a smartphone interface, which makes it easy to use by any staff familiar with modern smartphones. The built-in scanner is capable of handling 1D and 2D barcodes, which makes it ideal for retail environments where different types of barcodes are regularly encountered. Rugged construction is also a great advantage – retail doesn’t provide a harsh environment like factories, however, rugged mobile solution is required to withstand occasional drops by staffs.
CipherLab RS50 is introduced for in-store operation tasks such as price checking, customer assistance, staff communication and inventory checking. It is also used for the warehouse processes: inbound goods, stock counts, stock movement, picking and replenishment. The IT managers also use CipherLab Mobile Deployment Suite including WMDS and BarcodetoSetting to configure and update the settings of each RS50 device. This utility saves costs from purchasing extra mobile device management software and enhances IT’s working efficiency.
With CipherLab RS50, supermarket chain has a powerful and easy-to-use device in the hands of the staff around the country. The RS50 has boosted staff productivity, allowing staff to complete tasks at a much faster rate from the sales floors or back of the stores.